Effective Date: June 2026
Who We Are
Chilly Air LLC (“Chilly Air,” “we,” “us”) operates chillyairllc.com. We are a Florida-based HVAC and refrigeration equipment distributor. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect information you provide directly: name, email, phone, shipping address when ordering; business and license information for contractor accounts; payment info (processed by Stripe — we don’t store full card numbers); and communications you send us.
How We Use Your Information
- Process and fulfill orders
- Provide quotes for refrigerants and bulk orders
- Communicate about orders and inquiries
- Manage contractor accounts and discount tiers
- Send blog updates if you subscribe (unsubscribe anytime)
- Improve our website and offerings
Information Sharing
We do not sell your personal information. We may share with: payment processors (Stripe), shipping carriers, suppliers (iGas USA, iAir) for drop-ship fulfillment, service providers who operate our website, and law enforcement when required by law.
Data Retention
We retain order information as required by law. Subscriber data is kept until you unsubscribe. Contact us to request deletion.
Your Rights
- Access the personal data we hold
- Request correction or deletion
- Opt out of marketing
- Request a portable copy of your data
Cookies
We use cookies for essential functionality (cart, login) and analytics (Google Analytics). Control cookies through your browser settings.
Security
We use SSL encryption for all data transmitted through our site. Payment processing is handled by Stripe, which maintains PCI DSS compliance.
Contact
Email: orders@chillyairllc.com
Phone: 813-445-6228
Wimauma, FL
We may update this policy. Changes will be posted here with an updated date.